FAQs
You ask. We answer.
Frequent questions, honest answers — framed as personal experience.
Can't find your answer?
The Beauty Guides shares my real experience and everything I wish I'd known before travelling to Vietnam. I run it alongside my own businesses, so there's no contact page or customer service team. It's just me.
Please check the site, guides and FAQs first, because your question has most likely been answered.
If you still can't find what you need, or you'd like me to connect you with a hospital liaison in Vietnam for quotes and more information, message me through Ask Kirsty / Messenger. I'll reply as soon as I can, though weekend replies may take longer.
Is Kirsty a medical adviser or patient coordinator?
No. Kirsty shares her personal experience and practical guidance from her own journey. She does not choose a surgeon, hospital or procedure for you.
What is included in the Complete Vietnam Surgery Companion?
Ten detailed guides covering the full journey — from your first decision through to recovery at home — plus checklists, templates and downloadable resources in a secure customer portal.
How do I access the guide after purchase?
You receive secure login access to a mobile-friendly customer portal where each chapter is organised for easy navigation while travelling. A PDF download can be offered as a secondary option.
Can I message Kirsty directly?
Yes. Use the Messenger button throughout the site. Kirsty is happy to share her experience and point you towards helpful information on the site.
Are the Real Stories endorsements or guarantees?
No. Each story is an individual lived experience. Results and experiences vary for every person.
Is this site only about Vietnam?
The current guides focus on Kirsty's personal Vietnam journey. Content is framed as personal experience and independent research guidance.
Why is there no separate Contact Us page?
We’ve deliberately kept contact simple. The Ask Kirsty page and Messenger are the best ways to reach me directly.
I also run my own businesses, so replies may not always be immediate, and weekend responses are not guaranteed. Before messaging, please have a good look through the website and FAQs, as we’ve tried to answer as much as possible here.
If your question still hasn’t been answered, you’re very welcome to message me and I’ll respond as soon as I can.
What about the 130+ pages of guide content?
The full paid guide is presented through the customer portal with individual chapters, progress navigation and downloadable checklists — designed to feel premium and organized rather than a single PDF drop.
I have my own finance
No, I would like to finance my trip
I am happy to book my own flights and apply for my visa
I would prefer a travel agent to book my flights and assist with my visa application
I am happy to research and book my own accommodation
I would prefer accommodation recommendations
Feel informed, understood and better prepared.
